Located in the heart of Georgetown, the unesco heritage city. This is an old colonial bungalow that has been lovingly and beautifully restored while still retaining its old world charm. As you step into the hotel, you are immediately transported half a century ago, such is the old world charm of the place. The staff were all so friendly and eager to help. 
We were given room 125 upstairs. Lovely room but you will need to climb a flight of stairs. No problem for us but if you have issues with that, do request a room on the ground floor. 
This hotel offers its guests the use of their lounge with complimentary soft drinks and coffee . They did not even mind when i brought my visitors to have a coffee and chat there. At tea time, they have arranged for the most delicious local penang "kueh" to be offered, and during happy hours , 6-7 pm, complimentary wine. Talk about making guests feel welcome. 
Location wise, this is so very convenient, to explore all the quaint heritage streets of Penang. All the famous Penang street food such as Laksa, char keow teow and fried oyster are nearby. The hotel even has bicycles on loan! 
The only little problem is that there is a rather noisy karaoke going on opposite till midnight . So if you are used to going to bed early, the hotel has very considerately provided ear plugs, or else request a room towards the back of the hotel. For us, it was not a problem because we go to bed late. 
Overall, a great experience not to be missed.